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Shipping & Return Policy


Please read the following policies to learn about the terms and conditions surrounding shipping and returns. If you have any more questions or need to speak to a Broadway Medical Supply representative, please contact us.



Broadway Medical Supply is pleased to offer FREE shipping on all orders over $50. For any order totaling less than $50, a flat rate of $8 will be charged for priority shipping. Depending on inventory availability, most items ship out and are received within 2 to 5 business days, usually sooner. 

For any additional questions regarding our Shipping Policy, please feel free to contact us.



  1. You must have the sales receipt and be within 30 days of purchase.
  2. A return is only for merchandise that is unopened, unused or re-sellable (stockings, bras, wigs, prosthesis, wound care, blood glucose supplies, urological supplies, ostomy supplies, bath benches, raised toilet seats, commodes and custom items are not returnable).
  3. A monthly rental will apply to equipment returns.
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